Fedex minimum insurance for special handling

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FedEx ground has been golden for me....shipped lots of stuff for years....always without a hitch.

UPS was horrible....they were condescending, rude and just general *ssholes. I'll never use them again. I live directly across the street from a UPS center.....I'll use FedEx every time.
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I fought with Fedex ground for 6 months before they finally reimbursed me for what I had to pay in order to have their damage fixed. I was transferred among and between 3 different regions with the hope that I would eventually give up. I did not give up, as I just got more upset and determined, as it became a "principal of the thing" issue, and finally got reimbursed($1600.) The items were large and heavy and they were bounced. I had a similarly poor experience from an Insured High Value UPS tube amplifier delivery that they also obviously dropped but refused to pay for repairs. One of the managers from one of the services confessed to me that they were actually graded on how few claims they paid, and encouraged to deny claims routinely, regardless of merit. I am disgusted with the whole lot of them. Freight and pallets remains my choice going forward. Life is too short for this brain damage.....

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One of the managers from one of the services confessed to me that they were actually graded on how few claims they paid, and encouraged to deny claims routinely, regardless of merit. I am disgusted with the whole lot of them. [...]

That remark reminded me of something. A close friend of mine during college dated a girl who worked for the IRS in the auditing department. You guessed it... they were graded on how much money they got from taxpayers who were deemed not to have paid enough for whatever reason. The more the better. The way he described it as she told him was one of those things you didn't really want to know about.

FWIW - Just received a heavy tube amp that was palletized by Pilot Air. No problems and I picked it up at their terminal in Denver to cut down costs. Expense was same as Fed Ex ground quote.

Fplanner- did they put it on a pallet or did you?