Tube Research Labs Dude vs. Shindo Labs preamps

It seems that there are three very happy Dude owners.I wonder why they attack another owner that is not happy with the fit and finish of the unit he received.
If the unit cant be closed and new tubes are defective why weren't these things corrected by TRL.

Look at my original post on this thread. That was my objective here. Mission accomplished. If you would read the post you can answer your own question on my plan to solve my remaining problem with the Dude. TRL took two cracks at attempting fixing it. Guess its not that easy after all.

I'm going to get a measurements all the original tubes provided by TRL that I pulled just for a sanity check. The original output tubes were a disappointment rather than problems and TRL did provide me with a second pair early on in the debugging process.

goldeneraguy: I will say it once: I am not attacking anyone. So hold your guns.

cdente: Most of the time it is communication. I just wonder of you tried communicating with TRL. The danger of this beast called the Internet is that anyone can jump to the keybaord and start claiming to be victim (and 3-4 sympathizer will always start join the bash, it is so amazing). But without haring the other side, no conclusion can be drawn.