Tube Research Labs Latest Dude Preamp


For those members following a recently closed thread about my TRL wows, I have an update. The manufacturer has contacted me and offered to replace my first generation unit with their latest and greatest unit free of charge. I spoke with Paul today and we have agreed on a framework to get this done.

This is an extremely generous gesture as the new model is radically different and more expensive then the generation it’s replacing. We had an interesting conversation about the new units fully balanced design that Paul feels will be a much better fit for my particular needs.

I was not expecting anything like this. They really have stepped up in a big way. Keep you all posted on the situation and hope to have some specifics on the new architecture and features soon.
cdente

Its great to see the TRL family back together again. Keep in mind that any public debate surrounding a device issue or customer problem does not work in favor of TRL.

Paul had no choice. Happy ending..
Wow, now that is SOTA support and service. Congtratulations and good listening to all involved.
03-26-11: Sgr
Wow, now that is SOTA support and service. Congtratulations and good listening to all involved.
Sgr (System | Threads | Answers | This Thread)
SOTA ... not until after sharing your experience with the WORLD when every options are exhausted. LOL!
That is wonderful new Charlie. The other path would have been a black hole for everyone involved. As I stated in previous threads, I have experienced similar emotions with other manufacturers. Since I did not grow up in NJ, I may have more of an internal filter that prevents me from brawling in public....lol. It is funny how the internet does facilitate our uncouth behavior. We say things we wouldn't normally say.

Ray, the Samsons are not being discontinued. As a Samson owner, I gave Paul grief about that one. Smart men have dumb ideas from time to time....