what would you do?

"Stupid is as stupid does" - Forrest Gump

This guy posted the same thread to several forums. Shame on him.

As the owner of Upscale Audio, I spoke to this fellow yesterday. Let me make a few points:

A: He bought it over a year and a half ago. He needed to contact us in a reasonable time.

B: The unit serial number he has I have no record of owning, buying, shipping, whatever. Having said that, maybe we screwed the pooch and made a mistake.

C: The unit he bought and paid for had damage, having a dented transformer cover. It was discounted and priced as a damaged unit. It evens said that on our used listing which is copied directly onto his invoice. He fails to tell you this. What he received is mint. He conveniently leaves this out.

D: Check the Audiogon bluebook, and the V12 and V12i are not even listed seperate. They retail the same and share the same listing on the bluebook value. Why? They have the same topology. The V12i used a front end tube with less gain, making it harder to drive. This was changed back when the V12i became the V12R.

We have thrived over these last 17 years and enjoy a pretty good reputation. We're the largest tube dealer in the nation. We stock ten times more gear than most dealers. But when you deal with tens of thousands of customers, you will for sure either make mistakes or deal with the unreasonable.

Best to all of you

Kevin Deal

I buy and sell quite often on ebay and you should always use a credit card tied to paypal. You could have gotten a full refund. In fact, ebay sides up way too much with the buyer. A few years ago I paid for a full set of Walking Liberty half dollars and received 2 full sets 1200 per set by accident. I called the dealer and asked them to pay the shipping cost for the return of the 2nd set. A few days after I returned the 2nd set, the dealer sent me a thank you letter and a check for 500.00

Spring for a new V12I or V12R faceplate, just don't sell it to me.

Polk432 is right on the money. Some interesting links:

Cary SA280 V-12 manual: http://www.caryaudio.com/pdfs/manuals_archive/Cad280SA_V12.pdf

Cary SA280 V-12i manual:http://www.caryaudio.com/pdfs/manuals_archive/Cad280SA_V12i.pdf

Note that the V-12i manual is labeled as such.

But wait, there's more! Check out the pic in this ad for a Cary SAs80 V-12: http://new.audiogon.com/listings/5592


Now see the pic in this ad of a Cary SA280 V-12i: http://new.audiogon.com/listings/32288

Serial numbers aside, how could this guy not know what amp he had when its model designation was written right on the front of it - and also on the cover of the owner's manual?