Thanks for the offer Gary (Hifigeek). I'm quite flattered. I promise NOT to bug you with questions.
I sure hope the Italian company doesn't burn out our ARC friends. It's hard to overstate the importance of the personal touch in our hobby -- and folks like Leonard and Kal don't come around that often. I can't even imagine how poor Chris is managing. Maybe if enough customers and ARC tech guys like you let the new bosses know how the "new" approach is being received in the field, we may get some positive change -- or better still, "unchange."
I sure hope the Italian company doesn't burn out our ARC friends. It's hard to overstate the importance of the personal touch in our hobby -- and folks like Leonard and Kal don't come around that often. I can't even imagine how poor Chris is managing. Maybe if enough customers and ARC tech guys like you let the new bosses know how the "new" approach is being received in the field, we may get some positive change -- or better still, "unchange."