Took my Levinson amp in for repair

I've had very good service from The Service Bench. I'm not affiliated with them and don't even live in Mass.

What agreement did you have with this repair shop?

What was documented when dropping it off?

Any witnesses that saw the unit working while in their possesion?

You can do something about this IF you have some good documentation. They have in their possesion an amp that they may have never been able to fix in the first place.

Negligence could be that they can't work on this type of amp but took a chance anyways.

Markpao, I was also wondering why we haven't heard from the other party.

Abruce do you know if the electrolytic from the caps has gone all over the circuit board(s)?
In my working on these types of problems I find that the leaking caps cause shorts;any chance you know if the area involved is large,small and what other types of components are in the affected area.
Maybe the board can be removed and cleaned in a solvent tank to aid in better troubleshooting of the affected area;thats even if the repair shop has that capability or you can find another source for repair.