As it turned out, it was simply a bad connection on my part, that I fixed, no big deal but worriesome at the time.
I called Steven, a great guy from my phone conversation, and would have sent these amps across the country if needed. Thankfully, they didn't have to make the trip.
Also, Rich Brkich from Signature Sound was a great help. Many really good people in the industry.
Just came back from The Show at Newport Beach. Wow, many great systems. Wife and I really like the Wells Audio amp. Also, a new speaker was shown, the Onda Ligera, but that's for another thread.