ZD542, No need to clarify or explain. I may not have followed the instructions to the "T", and the improvements were minimal when I studied the pamphlet.
Personally, I think the guy is a jerk who should be more careful what he says to potential customers over the phone. I once talked to Roy Johnson at Green Mountain speakers for two hours when I owned a pair of his Europa speakers. He was a gentleman and did not act I was wasting his time. It speaks volumes about a company when you get that level of customer service. In addition, I really don't think Vandersteens are that good sounding speakers and I have heard most of them.
I am sure the improvements to the ICi's speakers are legitimate and raise its performance level. BTW, I submitted my questions to just the customer service division of Vandersteen assuming my questions were too mundane for the exalted owner and designer. I have yet to hear back and don't expect to.
Personally, I think the guy is a jerk who should be more careful what he says to potential customers over the phone. I once talked to Roy Johnson at Green Mountain speakers for two hours when I owned a pair of his Europa speakers. He was a gentleman and did not act I was wasting his time. It speaks volumes about a company when you get that level of customer service. In addition, I really don't think Vandersteens are that good sounding speakers and I have heard most of them.
I am sure the improvements to the ICi's speakers are legitimate and raise its performance level. BTW, I submitted my questions to just the customer service division of Vandersteen assuming my questions were too mundane for the exalted owner and designer. I have yet to hear back and don't expect to.