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Chesky Records & poor sevice,

Has anyone experienced trouble purchasing CDs from Chesky? I have ordered two jazz CDs on Sept .1 2006 & after contacting MasterCard etc I still do not have my CDs.I have emailed them many times & they are all unanswered except when I threatened to get MasterCard after them. They promised at that point to send the Cds only to wait the extra month whereby after 6 months MasterCard will note address undelivered goods. They are still undelivered & I am out $50.

Bill
audiopath49
unclejeff
1,313 posts
 
i won a silly Audiogon audiogon consisting of a 6 of any Chesky releases. Service was good.
unsound
7,329 posts
 
Tower?
porziob
316 posts
 
Everybody who orders direct from Chesky complains about the endless wait as well as their failure to answer E mails. Call them @ (800)331-1437. Good Luck.
dougmc
105 posts
 
Unsound

I believe Tower.com is still in business. Certainly its website is operating and contains current promotional material The stores, at least the ones in LA, closed at the end of 2006 (I know, because I bought over 100 CD albums in the close-out), but its not inconceivable that the online operation can make a profit. Berkshire Record Outlet has been in business for years, first as a catalog outfit and now primarily as an online retailer, and it sells only classical music (a small fraction of all CD sales). Not sure if Tower.com is still owned by the old Tower or whether it was sold to a new owner in the bankruptcy.
cwlondon
1,210 posts
 
RW

I only met him once at a trade show, but if I were betting in Vegas, I would say that guy is already signed up to those sites you mention.

Sorry to hear the service is bad at Chesky records.
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