2. music
  3. 1308325487

ImportCDs

Anyone else have issue with ImportCDs not returning emails or acknowledging your returns? I never got credit/refund for one RBCD months ago and now no email replies from my three returned (new & unopened) SACD's which I sent back with USPS delivery confirmation insured. They were delivered according to USPS. Anyone have a contact with ImportCD's in Irvine, CA or know a consumer agency that can assist me?
bgeofft-duplicate-0
niacin
70 posts
 
I've never had need to blacklist them and I have bought, via the Amazon marketplace traders, over 40 items. I do know that people have often complained about them on the Hoffman forum, citing all the same problems as quoted above (unless all the same Hoffman users are posting here as well!)
phaelon
1,053 posts
 
I buy almost all of my CDs online, and for me, Amazon is the way to go. Selling on Amazon is so competitive, with so many vendors offering the same merchandise, that your customer feedback caries great weight.
cfluxa's avatar
cfluxa
127 posts
 
I've probably bought at least 50 CDs from them over the past several years and have never had a problem - consistently the fastest shipping of any Amazon third-party vendor I've used. Sorry to hear other folks have had problems.
phaelon
1,053 posts
 
Cfluxa,
Import CDs has their own website. However, like you, my purchases have been through Amazon - without a hitch. Apparently, dealing with them direct carries more risk.
montejay
285 posts
 
I can only assume they treat their amazon clients better then if you buy direct as I did.
If that is the case, people should be made aware, as I was to this company by a forum.

Regards,
More to discover