How do you "unfreeze" an ipod?

There's a page of instructions on the Apple support site

Turn on the hold button and press play and menu at the same time for 5 seconds. That will set you free....never fails...it's in the instructions...

PS, it that doesn't do it shut off the hold button. I'm at a loss as to which. One of them will work.

And if none of these suggestions work, take it to the local Mac store and let them fix it. They took my daughters ipod into the back room and came back 10 minutes later with a working unit.

Thanks to all!

It's working again.

Richard

My computer has crashed and I was trying to transfer my Nano tunes to my new laptop. Well I erased all 225 purchased tunes from my Nano. Is there a way I redeem them from Apple? They must have a record. someone? I want to cry....