2. tech-talk
  3. 1257217014

Pass Labs X250 meter failure

The meter on my amp quit functioning. It may have happened when I accidentally pushed the power button on, then off, then on again, in quick succession. I had read somewhere that this can cause the problem. I rarely look at it, so when I discovered it not working, I looked online to figure out why it quit. I emailed Pass Labs to see about a repair, and was informed I could send it back to them to have a new meter installed, which would run over 400 dollars.

I was wondering if anybody has had the same problem, but was able to repair the meter themselves. I realize the failures may not be similar, but I'm still interested if anyone has repaired it. I haven't even looked into the amp yet, as I never use the meter anyways. If it was an easy fix, maybe I'd open it up. Maybe.
abucktwoeighty
tpreaves's avatar
tpreaves
2,687 posts
 
Don't worry about.Enjoy your music.BTW,they will more than likely replace the meter not repair it.It's easier and they can charge more!!Just my thoughts.
audiofeil
4,011 posts
 
>>11-03-09: Tpreaves
they will more than likely replace the meter not repair it.It's easier and they can charge more!!<<

That's an interesting take on a company with an impeccable reputation.

First, many meters are sealed by the manufacturer and not repairable. I don't know if this is case with Pass' meters but not germane IMO.

Let's suppose for argument's sake the meter is repairable. How much money do you think Pass stands to make on a minor repair like this factoring in parts, labor, paperwork, shipping, etc?

Knowing the folks at Pass as I do, it's hard to believe they would hustle a customer for what, at the most, a couple hundred bucks? As a matter of fact, I've read many posts from customers praising the service and/or remedial work provided by Pass.

Time to re-think your supposition IMO.

Dealer disclaimer
unsound
7,358 posts
 
This is exactly why I never liked the meters. Superperfluous parts leading to added intitial purchase cost and later on potential added expense for repair. Never mind the inherent distraction the meters bring into ones listening room/home theatre.
tpreaves's avatar
tpreaves
2,687 posts
 
Audiofeil....did you not notice the exclamation marks at the end of the sentence? In this case it was meant as a humorous jab.
How much money do you think Pass stands to make on a minor repair like this factoring in parts, labor, paperwork, shipping, etc?
Pass is not going to pay for these things,the customer will.Unless of course,the unit is under warranty,which it obviously isn't since they were going to charge the man over $400.00.Sorry if I hurt your feelings when I used your buddies as the butt of my joke.
More to discover