Z, than you simply SUCK as a dealer AND manufacturer. Many of those like you will loose business just because you will refuse to give to audition your product for a couple of weeks or even to support your client that apperently encountered the problem like an OP. Even Wyred4Sound 15% restocking fee seems to have much better statement than you've just quoted. I will see the future of giant Best Buy overtaking all of your measurable business to start selling Martin Logans, Maggies, Dyns, Krells Macs and other high performance audio equipment including analogue in the near future just because they're not thinking like you and they're not going to throw me out of the customer list.
Is it dishonest to ask BB rep if there's a possibiliity??? Guess now what kind of answer do you expect to hear from BB rep or have you EVER heard one?? Exactly the answer they've been trained to give as a customer rep of Best Buy. I haven't seen them in HT department specifically that they're not happy to assist you at any of your request. Perhaps to better improve your dealer skills you should fill out an application and work at least part time to get a hands-on experience on customer service. I guess it might help running your business better.
If you think one way all the time, you won't be able to solve any problems(LOL even elementary school equations) and wouldn't be able to even stand for the product you manufacture or sell.
Please remember that there's not only length, but width, depth and height. Your math is horrible especially when you try to speak in terms of profits... As I said, find more learning resources before dogmatizing your righteouseness.
Is it dishonest to ask BB rep if there's a possibiliity??? Guess now what kind of answer do you expect to hear from BB rep or have you EVER heard one?? Exactly the answer they've been trained to give as a customer rep of Best Buy. I haven't seen them in HT department specifically that they're not happy to assist you at any of your request. Perhaps to better improve your dealer skills you should fill out an application and work at least part time to get a hands-on experience on customer service. I guess it might help running your business better.
If you think one way all the time, you won't be able to solve any problems(LOL even elementary school equations) and wouldn't be able to even stand for the product you manufacture or sell.
Please remember that there's not only length, but width, depth and height. Your math is horrible especially when you try to speak in terms of profits... As I said, find more learning resources before dogmatizing your righteouseness.