Musical Fidelity Authorized Repair Location

tempo has always called me back and confirmed our conversations by email within minutes. that is the good news. but my v-link died in aug [under warranty]. i sent it to termpo per instructions from audio advisor. i" m patient. in november i called and was told they were waiting on a shipment. in late jan. i was told still waiting. this week i was offered a refurb which was fine with me. then they told me to hang on and maybe the ship would dock. i think they are trying and i'm not going to sweat a 100 bucks. but if it was a several thousand dollar system hub piece i would not be happy to say the least. my little tale of woe.....still waiting.

6 months? Dude, I feel for you.

thanks b, can;t sweat the small stuff but it seems a executive decision could solve this...or a managerial decision. i imagine somewhere in the universe their are hundreds of theses stacked on a shelf and the powers that be just love some keepaway games....haha. i do know this,,,when i bought it they quickly took the cash telling me how great it was. too bad they arn't as committed to the warranty policy they,,,, not i, wrote. but in perspective a pharma company that poisoned and killed thousands 9 years ago has come to terms with me and i still am waiting for that check. 9 years.....what a joke our system is sometimes.. and i do not call and rail or abuse people.

I think I'm just going to look for a new dac and then sell mine when, and if, I ever see it again. I'm not nearly as patient as the most of you. I'm freakin out after two months. You guys are waiting patiently after 6 months, and someone else after 9 years? Sheesh.

no pity in the city,,,,hahahah