thanks b, can;t sweat the small stuff but it seems a executive decision could solve this...or a managerial decision. i imagine somewhere in the universe their are hundreds of theses stacked on a shelf and the powers that be just love some keepaway games....haha. i do know this,,,when i bought it they quickly took the cash telling me how great it was. too bad they arn't as committed to the warranty policy they,,,, not i, wrote. but in perspective a pharma company that poisoned and killed thousands 9 years ago has come to terms with me and i still am waiting for that check. 9 years.....what a joke our system is sometimes.. and i do not call and rail or abuse people.