Musical Fidelity is really makin me mad


Okay, I agree I'm not the most patient person in the world but Musical Fidelity is really upsetting me. First of all, there is no e-mail address on their website; does anyone know how to e-mail musical fidelity direct? I've been waiting for what seems like forever to get my dac repaired under factory warranty. The board went out on it 6 months after I bought it.
Has anyone else out there experienced this crappy customer service from musical fidelity? My advice to you would be not to buy anything from musical fidelity, and if you have to get parts from them, just throw your broken component in the trash and move on.
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tempo sales, mfers us distributor has told me twice that the "ship" is held in customs or some such delay. i guess they can detect i have never been let out of the house much by my parents and will believe anything.....
I've heard some horror stories from friends on audio as well, the techs seem to be rude with customers and doesn't give helpful advice.

Try this email:
indra@musicalfidelity dot com
sent 2 more polite emails early last week. no reply. i do believe i OWN this product. how can i even get it back so i can crush it with a hammer? hashashash. it is only a 1700 mile drive. i would like to walk in and see how they deal with a irate customer face to face? i,m on the verge of describing them in less that steller words.
Still waiting forthe repair shop to receive a new board from musical fidelity which was supposed to be here last week. Just to reiterate here, in the time I dropped my dac off to be sent out for repair, I have sold my studio 60's, went back to studio 20's, bought and sold a pair of vandersteens, sold my studio 20's, bought a pair of kefs, borrowed and returned a "loaner dac", bought a parasound z dac, bought two pairs of new interconnects, sold my denon dvd 2900, bought a musical fidelity a3.2 cd player, ordered and recieved acoustic panels, and ordered a power supply upgrade for my wadia 170 and a lightspeed attenuator (both of which were built for me and have been shipped and are on the way). I've quit a job and started a new career selling homes and have sold three homes. I've also bought my girlfriend an engagement ring.

I wouldn't be suprised if I get married, and buy and build my first home and have my first child before I see my dac again.

My point to this rather lengthy post is that a lot of people can get a lot of $hit done in the same time that it takes for my v dac to get repaired under factory warranty.