Decco USB Connect Not found by Windows XP PC

Got Vista, I presume?

I do and sometimes depending on how things are started up, the right driver is not automatically installed for various USB audio devices.

Once I had to change the driver or find one, I forget which, and simply chose the option to have Windows/Vista look online for one. Another time I found the device in the uninstalled hardware area and just selected it & then, 'install'. A driver was found in the Vista OS.

In the audio section of control panel "Sound", whatever is connected and up & running when it's plugged into USB port it does show up in there.

YOU CAN RIGHT CLICK ON IT AND SET IT AS THE DEFAULT. AFTER A WHILE OF NON USE HOWEVER (NOT PLUGGED IN) THE OPTION OF A SECONDARY DRIVER GOES AWAY JUST AS MY OWN HAS NOW DONE. i JUST CHECKED IT.

Try starting up the laptop without it plugged into a port. Turn on the gizmo and then plug into a USB port. If nothing good comes from that, try another port. Oddly enough that can work... or has on my toshiba L350. there is a servidce pack II for Vista too... albeit it had said, beta when I downloaded it.

Weird but true.

Past all that perhaps downloading a free ASIO driver might work.

Good luck.

Oops. missed the xp part.

with SP 3 you should be good to go... and only some change in the start up (connected, unconnected, one port or some other) should be all that's necessary. Only my xp pro box is almost as picky as is my Vista laptop with such things.

check the Add hardware list once hooked up and see if it's there.

If it worked once, it will again.

>"I am quite PC literate"

OK, then. "Plug and play" should make this work.

Unplug all the USB devices. From "Computer Management" - "Device Manager", select each of the nodes below "Universal Serial Bus controllers" and right click - Uninstall.

When you have removed those, you have no USB controllers, so reboot the box, with no USB devices plugged in, and let it rebuild the generic Hub controller and others it wants to do. Wait until it settles down. Check Device Manager and see what's there.

Now plug in the Peachtree Audio Decco USB connection and XP will activate "Plug and Play" and install an appropriate driver. If it can't find one on the hard drive and asks for the CD that came with your Peachtree Audio Decco, then do that.

Did it come with a CD?

Regards,

The manual for the Decco indicates that no special drivers are required. And if you are seeing USB2 indicated in Device Manager it would SEEM to confirm that your Windows installation is sufficiently up to date to be able to handle the port without additional software, which would also seem to be confirmed by the fact that it worked initially.

But just to be sure let me ask the following questions, even though they apparently are irrelevant: What is the model and approximate year of purchase of the Toshiba laptop, and which Windows service pack has it been updated to? Are you using the software installation it came with + updates, or did you ever reinstall the software from scratch? If you reinstalled the software from scratch at any point, did you run an Intel Chipset Software Installation Utility?

Beyond that and the suggestions which have been offered by the others, and besides re-booting everything which I assume you've already tried, I would suggesting trying the Decco on both a different usb port and on a different computer. Unfortunately it seems conceivable to me that either the computer port or the usb interface on the Decco could be defective.

Good luck!
-- Al