Where is the line between seller and buyer resp?


I would like some feedback in terms of where the line is between seller and buyer responsibilities when it comes to the sale of high end equipment?? I have recently had been in the position of a seller and after the item/s where shipped with appropriate insurance, the tracking no. provided to the buyer, I have experienced difficulty in contacting the buyers. This is after they have paid for the items. My concern is it seems that is the seller's responsibility to make sure the items are delivered even when the buyer doesn't respond to emails with respect to receipt or delivery. I am not sure how the Audiogon rules attempt to govern this but I have a concern when I ship something and do not get good communication back from my buyer. Hope this makes sense. Members, please let me know what you think and if any of you have had similar issues with buyers? I know that whenever I buy something on Audiogon, I'm anxious to get it and monitor shipping closely until the item arrives.
etmerritt33
I think your on the right track but some purchasers just dont want to become buds. They figure that if they have the product and paid you thats enough. I have sold several products and got no response to if they actually recieved it. Oh well. Perhaps they are just so happy and are involved with using the product that they forget about the seller. Its better than being contacted every day to ask where the product is.
Integrity and honor are two virtues which inhabit less and less folks.

When I sell, I always ask for, and attempt to obtain, at least a very basic communication stating, the item arrived safely and that they are satisfied with its condition and maybe even its performance (a double edged sword for sure).

When I buy, it goes without saying, that when the item arrives I will contact the seller to inform of its safe arrival. If I install the item right away (many times I do), I will include additional info stating that the item not only arrived but is also working perfectly.

To me its just a matter of (un)common decency.
When I buy an item, I ALWAYS send a courtesy email to let the seller/shipper know that it arrived as expected. It's simply good manners.