2. misc-audio
  3. 1144775692

OK, what's the protocol?

So, you provide an honest quote for shipping on an item and the actual cost is less. Are you:

A) Obligated to provide an unsolicited refund regardless of the overage
B) Obligated to provide a refund only if solicited regardless of the overage
C) Obligated to provide an unsolicited refund only if over a certain amount.
D) Obligated to provide a refund only if solicited AND over a certain amount
E) Never obligated to provide a refund under any circumstances

And by obligated, I mean obligated by the rules of decorum established here or by the values of a gentlemen whichever are more conservative.
128x128pawlowski6132
pawlowski6132's avatar
pawlowski6132 OP
592 posts
 
OK, here's what happened. I quoted a package of CDs to Singapore. USPS website quoted $20 for parcel post. Today, PO lady charged me parcel envelope rate (because of dimensions and weight) of $12.95. Not lots of money to me but initially I thought, hey for once I'm not getting screwed (I usually quote to low when I send something.) and it's only about $7.00 - not to mention I didn't charge for the minimal packaging, time effort etc. (Not much really.) Anywho, as a percentage, of total shipping quote and item price ($27.00) It think it's material and I'm going to return the difference.

Thanx all.
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schipo
1,268 posts
 
I for one in many instances have paid over my quoted shipping price. And yes I agree about Ebay sellers asking way to much for shipping many an item.
larryi
4,094 posts
 
It's your call, but I think you are doing the right thing refunding the difference. Besides, for a paltry sum, you probably feel better and I know that the recipient will really enjoy the fact that he dealt with a good seller. Win-win in my view.
slikric3000
638 posts
 
Well how much are we talking about. You can ship right from your computer and know exactly how much it will cost.
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