They lost my amp

"What scares me worse than shippers losing or destroying a package is losing or destroying half of a pair"

Exactly! I never would have accepted delivery of one amp if their on-line tracking system and a phone call hadn't assured me that the other amp was on a different truck in route to my house as we spoke. Now, as it turns out, the missing amp hadn't been physically scanned since its origin.

I once bought a pair of speakers. They shipped in separate boxes but UPS delivered only one. I asked the delivery guy where the other one was. So the guy says: "Oh yeah, we were wondering about that other box that was the same size. We weren't sure where it was supposed to go. It was sent to Nova Scotia". (That would be about a five hour drive away from where I was living at the time.) Anyway, it turned up a week later with no harm done. At least they knew where it was. So I guess if UPS doesn't know where something goes,(i.e. they didn't read the shipping label, or are illiterate, or have a reading disability) then they must put the names of random cities on slips of paper in a hat and pull one out to see where to send it.

Give them the chance to trace it. But let the seller know, sometimes if a label is lost and there's a return address on the package then that's the logical place it will go.

Well, for now I'd have to say that sucks. Big time.

Dreadfully sorry to hear about it too. there's no question that one half of a matched pair being lost or busted IMO is a total loss... and I'd pursue it that way too, wether it would prove out well or not for me... as pairs of things are usually matched, or at least they're in the same build era.

I had an issue with a pair of speakers once with Fed Ex. They picked them up in MI at about 3pm one day and miraculosly delivered them by ground, some 1800 miles in 2.5 hrs.!!

For three days they had no idea where they were but gave me the delivery address. Not mine either. One about eight miles from where they were picked up!

Several days later one supervisor found it all out... they had been delivered and scanned into a local Fed ex station... but never scanned again when they were shipped out from there to me.

I understood why when they arrived... the cardboard covering the plywood box was nearly all gone from one unit, and the other's was torn almost all off. hurray for plywood boxes and closed cell foam liners!

A couple other wierd shipping issues forced me to ensure that when ordering amps or speakers in 'pairs' (if large and/or expensive), to palletize 'em. in fact I flew in my Dodds from WA. overnight hoping to circumvent any loss. Palletized my DD15 when it was shipped within the state to me as well... but it still got a fork lift hole in the outer box! thankfully not on the sub itself though.

There is a place which will ensure Fed Ex deliveries against loss or theft apart from the declared value you submit to Fed Ex. there are some criteria too that must be met, such as covering the box so no name or mention of it's contents can be determined, and I think therre's a 30 14 or day wait to recover as well.... and it's only for Fed Ex shippments too.

Duct tape 'em together and - or band them onto a pallett is now my ongoing preff and whenever it's a pricey item, I'll use Pilot Air... still there's just no gimme or lock, on the outcome of shipping stuff.

I sure hope all turns out well, and it probably will. Keep a good thought.

Thanks everyone,

Pallets, that sounds like the way to go Blindjim. Good suggestion. The amps are conrad johnson Premier Vs. I can't imagine that I would be able to find a single mono-block so it would be a total loss to me.