They lost my amp


I'm hoping you guy's can put me at ease. I bought mono-blocks from an Agon member. The shipper managed to deliver one mono-block but lost the other. They put a trace on it and said we must give them seven days to find it. My question is: When they lose these things, do they usually find them or is it like the police looking for stolen property - it's probably gone. It's been missing one day and it's big.
phaelon
Phaelon,

Keep us posted on this finding as UPS seems to get a bad rap most of the time.

They have treated me well.
The amp has been delivered and is off to be repaired. The damage indicates strongly that it was dropped.

Phaelon

Sure am sorry to hear my fears were somewhat realized eg., damage.

the repairs, all the expense being put on UPS's dime?

40 x 48 Palletts, Palletts, palletts. Two way or four way, doesn't really matter. have 'em banded onto palletts... not just sitting on them but strapped down onto them!! Darn little will get put on top of them... they usually won't stack them atop anything either... and palletts are usually never run down the confveyor belts, where all the dropping usually happens!

A couple grands worth of gear, matched sets, or "day don't make 'em anymore", IMO, requires a couple hundred more to secure it... and it'sthe "easier softer way", in the end, than tryingh, hoping, praying, one will recover via a claim with the carrier.

Good luck man, I'm pulling for you!
Thank you Blindjim. UPS said they will pay for repairs subject to their inspection of the amp. I hope others heed your advise; the aggravation is definitely not worth it.
Phaelon,

Treat them nice and they will respond in a timely manner.

Pulling for you and keep us posted.