128x128

alightronics

Responses from alightronics

PSVANE Discussion & Impressions Thread
@milpai The sound signatures have some differences: the ART series is warmer, while the Horizon series is more neutral and natural. It's similar to the Sennheiser HD600 and HD650. Although the HD650 is more expensive, the biggest difference betwe... 
PSVANE Discussion & Impressions Thread
@audioquest4life  Thank you for your suggestion. Our website is currently being revamped, and the information you’re looking for will be available once the new site launches in September. Although the information isn’t published on the website y... 
PSVANE Discussion & Impressions Thread
@cey  No, we do not have KT66. And there are no plans for manufacture within the next year either.  
PSVANE Discussion & Impressions Thread
@mofimadness  Thank you for your continuous support of PSVANE. Yes, the Horizon series is our latest release. This groundbreaking series is crafted to deliver "premium sound at an affordable price" to all our customers. To achieve this, we’ve in... 
PSVANE Discussion & Impressions Thread
@cey  1-YES,was independently found  by ex-peraonel.  2-YES, and the EL34UK is a great match for the Marshall JCM800.  
PSVANE Discussion & Impressions Thread
@milpai I am also very much looking forward to customers sharing their personal experiences.😊  
PSVANE Discussion & Impressions Thread
@cey Starting a business after leaving a company does not mean there will be any connection with the previous employer. PSVANE is entirely independent in its production lines, R&D, and personnel. It has no ties to Shuguang in terms of operatio... 
PSVANE Discussion & Impressions Thread
@curiousjim I recommend contacting VIVA TUBES to inquire about their after-sales support. If it doesn't work, I am very pleased to assist you directly. And if you have any questions regarding PSVANE or vacuum tubes, please do not hesitate to reach... 
PSVANE Discussion & Impressions Thread
@cey Thank you for your kind words. 😄 I kindly suggest that you may try our newly launched HORIZON series 12AX7.  
PSVANE Discussion & Impressions Thread
@cey  @benanders  I can state with full responsibility that although we are both based in Changsha, HuNan province. PSVANE has no relationship with Shuguang at all. PSVANE is a completely independent vacuum tube brand and factory, and we have b... 
PSVANE Discussion & Impressions Thread
@chenry  Thank you for your appreciation of our products! To make purchasing and after-sales service more convenient for our customers, we have opened an official store on Amazon. This ensures a better and more reliable shopping experience for e... 
PSVANE Discussion & Impressions Thread
@curiousjim  Hi Jim, May I kindly ask if you have already tried contacting the dealer for after-sales service? If you are unable to receive support from the dealer within the warranty period, I would be happy to assist you in resolving any issu... 
PSVANE Discussion & Impressions Thread
@dogearedaudio  6L6 and KT66 can be interchangeable in certain situations (depending on the amplifier you are using). Our Horizon series also includes the 6L6WGC-AT. The bias voltage requirements for KT66 and 6L6 are different. When interchangin... 
PSVANE Discussion & Impressions Thread
@curiousjim  @jetter  And we will also investigate the after-sales rate of tubes from Viva to identify the exact issues in the transportation or production process.  We apologize for any inconvenience this has caused you.  
PSVANE Discussion & Impressions Thread
@jetter According to our warranty policy, tubes can be returned or exchanged within the warranty period. If you encounter any issues, we can provide assistance.