alightronics
Responses from alightronics
| PSVANE Discussion & Impressions Thread @dogearedaudio 6L6 and KT66 can be interchangeable in certain situations (depending on the amplifier you are using). Our Horizon series also includes the 6L6WGC-AT. The bias voltage requirements for KT66 and 6L6 are different. When interchangin... | |
| PSVANE Discussion & Impressions Thread @curiousjim @jetter And we will also investigate the after-sales rate of tubes from Viva to identify the exact issues in the transportation or production process. We apologize for any inconvenience this has caused you. | |
| PSVANE Discussion & Impressions Thread @jetter According to our warranty policy, tubes can be returned or exchanged within the warranty period. If you encounter any issues, we can provide assistance. | |
| PSVANE Discussion & Impressions Thread @curiousjim Since you purchased a used item, may I kindly ask if you had a chance to check the quality to ensure everything was in good condition? Additionally, it might be helpful to contact the seller to inquire about the previous condition. | |
| PSVANE Discussion & Impressions Thread @perkri Hi！We have just reviewed the after-sales data for this product and found very few issues. It is likely that there was a problem during the transportation of this batch. Regardless, if your product is still within the warranty period, we wi... | |
| PSVANE Discussion & Impressions Thread @trivema Thank you for your inquiry. The Horizon series has a maximum rating of 480V, 100mA, and 40W dissipation. | |
| PSVANE Discussion & Impressions Thread @dwolek Certainly. You can directly apply for a return or replacement through Amazon. However, please note that Amazon's application window is limited. If you are unable to find the application portal, you can send us a message, and we will manual... | |
| PSVANE Discussion & Impressions Thread @rajugsw That is KT150 of HIFI series.😁 | |
| PSVANE Discussion & Impressions Thread @rajugsw Thank you! We do not have plans for the KT170 this year. May I ask which series of the KT150 you listened to? | |
| PSVANE Discussion & Impressions Thread @aniwolfe First of all, the KT88C is not our latest product, but based on our after-sales data, it is a reliable and stable product. You can use it with confidence. Regardless of the channel from which you purchased it, if you encounter any iss... | |
| PSVANE Discussion & Impressions Thread @milpai In our sample tests, the Horizon tubes did not show any quality issues after 200 hours of continuous use. Regarding your question about the Horizon and ART series, both belong to our selected tier. The main difference between them lies ... | |
| PSVANE Discussion & Impressions Thread @dwolek I apologize for the shortcomings in our previous after-sales policy. Our sales channels were too scattered in the past, leading to many situations we couldn't monitor properly. I sincerely apologize for this. To address these issues, st... | |
| PSVANE Discussion & Impressions Thread @dekay Hi! The Horizon series is currently only available for sale on Amazon in the United States. | |
| PSVANE Discussion & Impressions Thread @hdm Firstly, in terms of product line hierarchy, the UK series you mentioned is Psvane's entry-level product, while the Horizon series is selected product. In my opinion, I believe the EL34-UK has a full and natural sound with powerful bass, s... | |
| PSVANE Discussion & Impressions Thread @sps55n Greetings! Regarding your concerns about the reliability of the KT150, the Horizon series features the latest coating technology and a more robust design structure. These improvements address the issues found in previous KT150 products. ... |