Advice Needed: Bluesound Node vs Vault

I was afraid I could not use the Vault because I have no wired ethernet access so I tried this

https://www.netgear.com/home/products/networking/powerline/PLP2000.aspx

Works great, does not seem to inject any noise into system like earlier IP over AC devices could.  Super fast 2 gigabyte /sec speed.  I'm using the other jack for my BluRay player and it's super stable with video streaming .

I used Powerline Adapters for the first couple of years but they were problematic.  It turns out that when the signal crosses a breaker there is a significant drop, something like 40%, and to get from my router to my listening room required a 2 circuit jump.  The PLAs would work for a while, then ultimately overheat and die after a few weeks.  If your listening area is on the same circuit as your router you probably won’t have any issues.  I ultimately bit the bullet and paid a few hundred bucks to Ethernet Wire the house, which helped my Apple TVs, Blu Ray Players, and some non Audio IT stuff in the house.
   I’m having my first problem with Bluesound since the above cabling issue.  The color scheme on the Vault2 cycles between red and blue, it’s overheating, and the app isn’t working.  This started Dec 23 when I did their latest update, the one to add AirPlay.  I first noted the issue on XMass Eve and haven’t been able to fix it with the usual rebooting of the BS and the router.  I’m off today and hoping Tech Support is available.

Sorry to hear you are having a problem. Let us know how you make out.  

Well, seems like I’m SOL.  Tech support not available today, reopening tomorrow but I have to go to work and Tech Support won’t help unless you are at home.  That’s not going to happen for a while

There's  always  the  last  resort  factory  reset.