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BluSound Node and Node 2

The purpose of this post is to make everyone aware and think twice before buying BluSound Node / Node 2.

Blusound's customer service is the worst I have ever experienced. As far as sound goes it's decent for the price. Are there better-sounding streaming dacs? Absolutely. I'd spend extra 300 / 400 dollars and get something more reliable vs wasting $549. 

Issue::

Six months after buying my 1st node it failed. It would play songs from the middle and only for 30 seconds and then skip to a random song regardless of what service I used. There are numerous blogs that talk about this same exact problem. It happens if you are streaming locally from your NAS or directly from quboz or deezer. You guys can google this issue. 

 

After several failed attempts with customer service, I sold the device for $75 and bought node 2. I was told by blusound that they have fixed the bugs in node 2 and it sounds way better.

Well there is no difference in sound between node 1 and node 2 and my node 2 failed within 3 months of purchase. After 2 weeks worth of back and forth with blusound tech support and 20 emails from them telling me to reboot / reindex / factory reset my device I was told today that they will take a look at the logs and get back to me. 

Its possible that blusound node owners have owned their devices for years without any problems but it looks like songs skipping and starting from the middle and stopping randomly is a well know issue with the device. 

My suggestion is to look at other brands, spend a little more in order to avoid wasting your $549. 

Im thinking of either getting a used Lumin d2 or the simaudio 280d. 

 

my system:

Simaudio 340i with builtin dac [2019]

Dynaudio C20

2x REL T9is

 

danimaz
dinov's avatar
dinov
833 posts
 

Although, I haven’t had any problems with my nodes, when I did have issues I agree their customer service of recent time is the pits! Early on they were great but I guess as they sold more and more, they haven’t kept up. As for the quality and interface, it Is hard to beat. When you tweek them with outboard power supplies they become even harder to beat, even by streamers costing thousands more. Why pay so much more for such a small increase in performance! I’d rather put my money into a better DAC.

vanson1
126 posts
 

Have a node 2I

 

Working flawlessly for me.  Use an external DAC.  Love the App 

jetter
3,033 posts
 

I would hazard a guess that Bluesound sells more servers than all the other brands combined, including ifi.

And it is sold at such a low cost that owners do not need to "defend" Bluesound product quality in fear of losing resale.

So IMHO looking at it in this light there appears to be an infititely small amount of complaints about Bluesound build problems and next to or none about its operating system.

musicfan2349's avatar
musicfan2349
232 posts
 

@danimaz 

Are you using your Node2 via wifi? I've had my Node2 for a three years now. At first it was glitchy and connecting via the app quite frustrating. I then ran some Cat6 from my mesh extender to the Node2 and it was a completely different beast. Since then it's been rock solid dependable (*knock wood*) and sounded much better. Later on I went to an external DAC (Border Patrol) and I've been delighted ever since. It always responds via the app and I can stream my ripped library, no problem.

I really recommend NOT using wifi with the Node2.

Hope that helps! Happy listening.

baylinor's avatar
baylinor
1,407 posts
 

What really does it for me with the NODE 130 is the bluos app for my android phone is an abolutely terrific app. Since that's the only way I ever want to use my streamer, with my android phone as a remote (no cumbersome laptop), there is nothing out there at this time that can rival the reliability of the bluos/android phone combo. A look at reviews of the various streaming apps will easily confirm that. So, in my case, investing to improve the NODE sound makes so much more sense than buying a "better" streamer. And invest I have. Just check it out in my system. Great sound improving daily as components break-in. Enjoy the journey.

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