2. speakers
  3. 183042-116334

Customer service win

I've owned goldenear tritons for quite a while now and one of the woofer amps went out. I brought it to my dealer for repair and it went great! Seuss electronics was extremely helpful and Chet from goldenear sent the repairman the parts fast and for FREE! What awesome service is that!! The technician told me that Chet has been around since the def tech days of long ago what a great job, I just had to share my experience. 

gregdude
9 responses Add your response
juanmanuelfangioii
958 posts
 

Very cool!

secretguy
1,586 posts
 

Great to hear. I also own T1s and. fortunately, they've been flawless through years of 10-14 days of operation. I recently moved them from HT duty to the stereo. I forgot how amazing they are.

stereo5's avatar
stereo5
6,261 posts
 

Good to know my T Refs can get good service if ever needed, thank you. 

soix
8,718 posts
 

Love hearing stories like this as they seem far too rare these days what with ChiFi and dealers disappearing.  Thanks for sharing, and congrats!

gregdude OP
222 posts
 

Thanks everyone for the well wishes. And again, what a great job!

jond's avatar
jond
5,669 posts
 

Always great to hear about good customer service thanks Greg and enjoy your speakers.

samgupta101
58 posts
 

awesome to hear about positive experiences with brands :)

rocray's avatar
rocray
1,447 posts
 

It’s always great to hear that there are companies that still know how to treat their customers.  

Post removed 
Log in to respond
More to discover
80x80
Bache Audio Tribeca-001
80x80
Alta Audio Alec
80x80
ATC SCM7