Harmony Remote Control


I was all set to pick up a Harmony 880 remote to simplify my HT system, but read a whole lot of negative reviews. Comments like cheap construction, faulty connection to the docking station and tiny buttons scared me away. For those of you who have this or another HT remote, can you share your experiences? Are these complaints nit picking or for real? Is there a remote out there that is better?
tonyp54

Showing 1 response by martykl

I have the 1100 in my family room. Only 4 devices TV, HTR, BRD, and Cable box. Only 2 activities:
Watch TV
Watch BRD

Glitchy as hell. The same command will create different responses. At randoml intervals, it will change. One minute, a tap (and I do mean tap) on the scroll arrows will move you up one step in a menu (as intended) or it might decide to move you two steps. Once it starts the "two step", you can't access half the menu items, since it skips to every other choice. Exiting the menu (sometimes two or three times is necessary) and returning will eventually fix the issue.

As Shad noted, you'd better keep the thing pointed for 5 secs or one device goes "out of sync" and the remotes has it "on" when it's "off" (or vice versa).

The programming is nicely set up - unless you use the extender for components w/o line of sight - in which case the on-screen directions are somewhere between flat-out wrong and highly misleading. OTOH, customer service is as good as it gets - tho they have provided no "fix" for the "Harmony two step".

I also have a Universal touch screen in my HT room and it is light years better (tho 3X the cost).

Marty