This is my
attempt at making everyone aware of who we are and what we actually do.
I’ve noticed ongoing comments and questions in these forums over the years
since we’ve been in business, most of them being assumptions and
accusations. I’ve seen where some of our customers have made comments in
our favor and they are all very much appreciated.
We don’t
claim to be “God’s Gift” to the audio industry, and we aren’t saying that our
products are the “Very Best”. But we do produce a quality product that
shows very positive results at a very competitive price. Our 100.00 cable
has out performed well known name brand cables costing 300.00 to 1000.00 over
and over again. Not everyone wants to spend 1000’s of dollars on power
cords, so we’re offering a quality product that works at a fair price, that’s
all.
We not
only build cables for retail end users, we also build cables for Equipment
Manufacturers and High End Audio/Video Stores. Not just here in the U.S. but in other countries as well. We
offer private label programs and people continue to take advantage of them, so
it’s clear that what we’re doing is working. Our local High End Store
uses 100% Ice Age Audio products on their main Showroom System, along with all
of their custom installs. What does that
tell you???
We’re
constantly being told that we don’t charge enough. One customer/reseller
tried our cables and loved them. He then commented that we made his
company look bad because our 100.00 cable sounded better than his 500.00
cable.
It’s a
pretty simple concept. We use quality parts, and offer a large selection
of products for both audio and video applications. We stock all of the
international plugs so we can offer products on a global level. We offer
a huge selection of C7, C13-15 Amp and C19-20 Amp IEC cables configured with U.S., Australian, EU Schuko and UK mains. All orders are produced at the time
of the order. We stock parts not products, so building something custom is no
different than any other order we produce. We offer a color selection so “YOU”
the customer can pick what looks best in your system. We use a Cryogenic
Treatment process that is singular to us. The Cryo facility that we use
is very well known for their Treatment Process, end results and improved
performance. We are the ONLY wire/electronics company that they work with so
that gives us an edge on the competition.
We’re here to help you in any
way we can, and we’ve been doing that on a global scale for going on 8
years. At this point we have sold 1000’s of cables world wide. We
have products throughout Europe, Asia, North and South America along
with Australia and New Zealand. We continue our research looking for new
products that meet our expectations. This past year we added RCA and XLR
Interconnects along with Speaker Cables to our product line. Both are
showing very positive results. We are starting to work on USB A-B cables
for 2021, we are currently in the testing stage. Starting this year we will be offering monthly
specials on our website, just an FYI.
I’m going
to address an “old post” on Audioasylum. At that time we were new to the
industry and still in the learning stages. His complaints were invalid.
And if I’m correct his issue was with 1 cable only, not all of them.
It didn’t matter what I offered him in my attempt to help with his
situation, nothing was acceptable. The best way to describe this
particular customer is…when someone calls you and threatens to drive across
country to “quote, unquote” KICK MY ASS; their overall mentality becomes self
explanatory. He in turn posted negative comments EVERYWHERE. All of these
Audio/Video forums have since removed his comments, with the exception of
Audioasylum and there’s evidence of that on the web if you only look for
it. Audioasylum has refused to remove the post. I’ve reached out
too them via email multiple times and even wrote them an actual letter and
they’ve never once responded to any of my attempts or communications.
Where we’ve experienced ongoing positive reviews since first starting in business,
it only takes 1 negative comment to scar you for life. There you have
it!!!
If you’d
like to read an actual review of our cables, here is a link to a published
review from HiFiZine.com
https://www.hifizine.com/2017/02/iceage-audio-power-cables/
We are a legit supplier and
will continue to do our best to produce products that people enjoy. As with
everyone within this wonderful hobby, we are all looking for our own unique
individual sound. We are lucky enough to have experienced a 99% success
rate with our products, simply because you can’t make 100% of the people happy.
If anyone has any questions whatsoever, I’m very easy to find. All
of my contact information is on our website. www.iceageaudio.com
Feel free to reach out anytime.
If after
reading this you’re only knee jerk reaction is to post something negative, do
me a favor, keep your comments to yourself, I’m by no means looking for an
argument.
