Krell Cipher Issues?


Wow, I'm now waiting for my THIRD Cipher to be shipped. First two were far too problematic. Anyone else having issues with this fantastic sounding paperweight?
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The issue is the same as the Stereophile reviewer experienced...will not read a large portion of discs. The second unit also likes to just mute itself at any given time. If I see that "No Disc" message after loading another disc this darn thing is going for a swim!! And Bojack...my sentiments exactly, time for a refund!!! But who knows... maybe third times a charm? Shame though, it sounds sensational, I never new CD could sound this good!!
Damn shame. It sounds like a design problem on Krell's behalf.

Did you contact Krell?
Had a similar problem with Cary 303t.

Went through 3 defective players, and finally got my money back. Too bad, because it sounded spectacular...........finally wound up with a new ARC cd9. So far, so good......

What ever became of quality control?