Nagra Service?

Artg: A possibility for you is to find someone local to you, who is qualified to work on tube gear and ask the Nagra USA folks if they would authorize your repair guy to do the warranty work. In many cases they would prefer it as they generally are required to pay the shipping back to you.

Good Luck!

Hmmmm....You should have kept the flea as a backup.

Hi Art,

Dimexs in Montreal is the Canadian Nagra distributor and they have qualified techs (http://www.dimexs.com/). If your amps are out of warranty it might be better to have an experienced local tech have a look at the amps. In any event, you're in for a wallet-lightening experience. By the way, how did you blow them?

GREAT NEWS. Nagra USA has fixed my amp, for a grand total of $220 - hardly a 'wallet-lightening experience'!

More importantly for all of you, they have enlisted a very experienced and friendly technician (whose been working on McIntosh gear for many years) to go to Switzerland to get in-depth training at the factory, and who would obviously have full access to and supoort from the engineers in Switzerland.

So all us Nagra US devotees need not work about service issues in the future. WHEW!

Artg,

Would you mind telling us who fixed it and what the problem was? Good to hear you're back to enjoying your system. Thanks.

Cheers