2. amps-preamps
  3. 1131044847

Nagra Service?

Unfortunately, i have some sort of short in one of my Nagra VPA monoblocks. Anyone in the US or Canada know where I could get 'local' service, instead of footing the bill all the way to Switzerland? The Nagra USA people apparently have yet to get a tech trained to do local service.

ARGGHHHHH!!!
artg
tangram
18 posts
 
can you explain as to some kind of short, if the bias is out they shut down automatically, have you been using KR tubes.
jtinn
1,124 posts
 
Artg: A possibility for you is to find someone local to you, who is qualified to work on tube gear and ask the Nagra USA folks if they would authorize your repair guy to do the warranty work. In many cases they would prefer it as they generally are required to pay the shipping back to you.

Good Luck!
jafox
1,466 posts
 
Hmmmm....You should have kept the flea as a backup.
kleech
130 posts
 
Hi Art,

Dimexs in Montreal is the Canadian Nagra distributor and they have qualified techs (http://www.dimexs.com/). If your amps are out of warranty it might be better to have an experienced local tech have a look at the amps. In any event, you're in for a wallet-lightening experience. By the way, how did you blow them?
artg OP
362 posts
 
GREAT NEWS. Nagra USA has fixed my amp, for a grand total of $220 - hardly a 'wallet-lightening experience'!

More importantly for all of you, they have enlisted a very experienced and friendly technician (whose been working on McIntosh gear for many years) to go to Switzerland to get in-depth training at the factory, and who would obviously have full access to and supoort from the engineers in Switzerland.

So all us Nagra US devotees need not work about service issues in the future. WHEW!
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