2. amps-preamps
  3. 186422-162167

New Pass Labs Go To

I’m very sad to see Mark close up Reno HiFi. He offered the best service out there: demo equipment, fair demo pricing, great inventory, etc.  if you dealt with them, you know what I mean.  That said, even though change is always hard to deal with, where is the new go to for Pass Labs electronics? I don’t have a local Pass dealer.  Asking for a friend…

mjjw
jl35
4,241 posts
 

No idea about sales, but Pass offers great technical support and customer service. I’m a 20 year customer of Mark’s...called Pass Labs directly last week: phone answered within seconds and all my questions and more were answered and explained by Kent...

mesch
3,530 posts
 

Yes, Pass Labs is great to deal with directly.

jjss49's avatar
jjss49
6,612 posts
 

agree with @mesch 

kent at pass is a total prince, so attentive, friendly and helpful

am sure he will direct any interested buyer to a suitable dealer

jpan
152 posts
 

Mark is one of the good guys in all of audio. And certainly Nelson Pass, Kent and crew are too. Makes sense that they worked so well together.

Enjoy the music, Mark! 

firstonetallguy
99 posts
 

I have handled many phone calls and 3 Pass Labs purchases with Mark.  This has culminated in owning my final Pass Labs mono amps.  

Based on my personal experience, I know I will miss him and probably be dealing with a different audio seller in the future. The thought will come to me -- I wish this was Mark I was talking to.

So long good buddy

Happy Trails

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