Fact is Roon by its nature is a somewhat complex beast for the average person to get a handle on. Definitely not plug n' play. That adds to teh # of issues or difficulties that people report. Some may be Roons fault but others just chalk up to inexperience with the product or learning curve.
I work with complex computer systems for a living so I have some experience in this area.
Most things worthwhile are not necessarily easy. Audiophiles know that. That includes Roon.
It's not hard to get started but there is so much that can be done it can become quite complex as you do more.
I would expect to see a certain amount of user angst, especially from those who are less technical or not really up on modern technology.
Live and learn! Roon is worth it. The more you learn the more benefits reaped.