Roon isn't stable and they edit their forum to hide it


I just had to post this somewhere, and their moderators won't allow it on the Roon forum.  Just so people know, it is not an open forum when it comes to comments about Roon or its stability.  

Their moderators edit and delete posts.  It can get a little Orwellian.  

There are users that have identified severe resource leaks or situations where the Roon software pegs a single core in a CPU until Roon has to restart, causing drop-outs in audio as well as very slow responsiveness.  

The moderators must all be severe fanboys.  

Take it for what it's worth.  I just want potential users to understand they may not get the most complete picture by reviewing the Roon forum.  And sure, I understand that moderators moderate.  When you're a hammer everything looks like a nail. 

Ag insider logo xs@2xjji666

I’m a Roon lifer.  I joined about 4 years ago.  I’ve had my share of problems but they have all been about Windows, not about Roon. My only disappointment with Roon is their support model.  It depends on helpful users.  I don’t know what motivates the wonderful folks who make themselves available to help users resolve their problems, but I am grateful to them.  I wish there was phone support like Apple provides, but I expect the cost would be prohibitive!

I've been a lifer with Roon since the beginning.  No problems with 12K+ albums with the core on a QNAP NAS, but Roon ARC freezing on an iphone has been a wreck and not worth endless deletion and reload of the phone app to restore operation.  I'm back to youtube on the phone. 

A couple of thoughts here, for whomever it may help - I find it best not to mix tracks from different services when building playlists on Roon. It gets quite wonky after a hundred or so tracks from say tidal and qobuz on the same playlist, but the one or two odd things begin to happen right after 45 to 50 tracks. As such, I avoid it altogether, and keep playlists service dedicated.

Also, roon does reboot on its own every half hour or so in my system, but that has never affected playback, and my queue goes on uninterrupted, while Roon comes back on line the moment I reaccess it.

Aside from these little hiccups, Roon has served me unfailingly the past three years or so. And, as with everything else in our hobby, your mileage may vary.

 

In friendship - kevin 

I use rips from Synology NAS, streams from both Tidal and Qobuz, Roon radio stations, have library along line so 12k albums and never have issues. Again, I suspect OP has some kind of OS issues causing conflict.

 

@jji666  Curious as to whether you using analyzers in Roon setup? These may take up much processor resources. I go along with Taiko suggestions and turn both analyzers off, minimally try them throttled.

I suspect OP has some kind of OS issues causing conflict.

I have cores on both Windows 10 and Ubuntu Server. All Roon cores are dedicated and run nothing else material.

Thanks I am trying throttled. We’ll see if that helps.

It does bring up another point about the Roon software, however, which is that its error messages are generally not helpful in troubleshooting. One message I see when Roon is having this problem is "media is loading slowly" - well it may be loading slowly because a Roon process is killing the software’s responsiveness - i.e. it is a local file on a HDD in the server. How could it be loading slowly other than because Roon is killing itself?

I honestly think that library composition and use of various things like Roon Tags has a lot to do with this. That would explain why problems follow from server to server.  Roon should deal better with unidentified albums, for example.