ordering from Michael Percy Audio

Great guy, but sometimes slow to respond.

Second that.

I've been ordering parts from Michael for over 15 years, and have yet to be disappointed. He's a one man operation, and doesn't notify anyone when/if he leaves his desk for any length of time(ie: vacation/illness). I generally call (530-470-8650) if I don't get a fast enough reply via e-mail. Much of what he offers is not readily available elsewhere, and is worth being a bit patient for. Wait for him to invoice you before making a Paypal payment. He'll ship immediately after proper communication is established. Many in here seem obssessed with making comments about things(or people) with which(or whom) they've had no experience.

I used to have the same problem with Micheal Percy; he is really slow and communication with him is frustrating. Because of this, I switched over to the Parts Connection - they have a great staff and when you call them, someone actually picks up the phone and talks to you. They are in Canada and I am in Texas, but shipping is always first rate and quick.

http://www.partsconnexion.com/

I recently went through the same thing sending Michael an email followed up with a voice message. After several weeks he finally replied that he had been over-loaded with emails and had misplaced mine. However, Michael is honest and eventually delivers. IMO the way to handle an order with Michael is to send him a parts list with a request for a paypal invoice. Then you will know he is prepared to process your order. Chris Johnson at Parts Connexion is more responsive, but there are some items that only Michael carries.

Maybe it's time for Michael to hire some help.