Sure, not all dealers are created equal and we shouldn't generalize. But I'd like to believe that most people, dealers included, are inherently good. We all just want to put in our time, earn a fair wage, and spend our time outside of work doing things we love with the people we love.
With that said, dealers are often unfairly held responsible for poor results because many customers take a component approach rather than a systems approach. By systems approach I mean every single part of the system - as it all matters and effects the end result - including the room, power, cabling, etc.
This is really what I feel, as a dealer, is the crux of the problem. You are not likely, on your own, as a consumer, to piece together a reference class "best of show" system. Can it be done? Sure. Is it likely? Probably not.
And then there's the Internet. Most customers believe that if they read it on the Internet then it must be true which we, as dealers, know is certainly not the case. Some of the most favorably reviewed equipment on the net I would not even GIVE to my friends or family members. Do I offer or recommend those products? Absolutely not.
10 years ago people sought advice and trusted their own ears but now consumers are buying hifi as they purchase artwork. Checking to make sure that their own feelings are validated by some online authority (a blogger who more often than not is a hobbiest that can string together a few coherent sentences).
Moreover, I take issue with individual component reviews vs. system reviews. Brand X preamp may we highly touted and reference caliber but only when placed within certain systems.
Anyway, I strive to help every one of our customers reach their goals, regardless of how much they spend or how much time they require. I don't succeed if my customers don't succeed and there is no business without our customers.
I'm in the business (and have been for 23 years) because I am passionate about high fidelity and I believe that higher fidelity adds to the human experience and to one's quality of life.
Burt, Proprietor
Seattle Hi-Fi
With that said, dealers are often unfairly held responsible for poor results because many customers take a component approach rather than a systems approach. By systems approach I mean every single part of the system - as it all matters and effects the end result - including the room, power, cabling, etc.
This is really what I feel, as a dealer, is the crux of the problem. You are not likely, on your own, as a consumer, to piece together a reference class "best of show" system. Can it be done? Sure. Is it likely? Probably not.
And then there's the Internet. Most customers believe that if they read it on the Internet then it must be true which we, as dealers, know is certainly not the case. Some of the most favorably reviewed equipment on the net I would not even GIVE to my friends or family members. Do I offer or recommend those products? Absolutely not.
10 years ago people sought advice and trusted their own ears but now consumers are buying hifi as they purchase artwork. Checking to make sure that their own feelings are validated by some online authority (a blogger who more often than not is a hobbiest that can string together a few coherent sentences).
Moreover, I take issue with individual component reviews vs. system reviews. Brand X preamp may we highly touted and reference caliber but only when placed within certain systems.
Anyway, I strive to help every one of our customers reach their goals, regardless of how much they spend or how much time they require. I don't succeed if my customers don't succeed and there is no business without our customers.
I'm in the business (and have been for 23 years) because I am passionate about high fidelity and I believe that higher fidelity adds to the human experience and to one's quality of life.
Burt, Proprietor
Seattle Hi-Fi