Would you trust a local dealer to help you put


together a modest system. (think $10k). Let's say you got tired of the whole "system building on my own thing." If you had a good local dealer, would you go take a chance on them and say "I want speakers, an amp and preamp (or integrated) that will sound good in a small to medium size family room." "I already have my sources." What's your take on this?
foster_9
Sure, not all dealers are created equal and we shouldn't generalize. But I'd like to believe that most people, dealers included, are inherently good. We all just want to put in our time, earn a fair wage, and spend our time outside of work doing things we love with the people we love.

With that said, dealers are often unfairly held responsible for poor results because many customers take a component approach rather than a systems approach. By systems approach I mean every single part of the system - as it all matters and effects the end result - including the room, power, cabling, etc.

This is really what I feel, as a dealer, is the crux of the problem. You are not likely, on your own, as a consumer, to piece together a reference class "best of show" system. Can it be done? Sure. Is it likely? Probably not.

And then there's the Internet. Most customers believe that if they read it on the Internet then it must be true which we, as dealers, know is certainly not the case. Some of the most favorably reviewed equipment on the net I would not even GIVE to my friends or family members. Do I offer or recommend those products? Absolutely not.

10 years ago people sought advice and trusted their own ears but now consumers are buying hifi as they purchase artwork. Checking to make sure that their own feelings are validated by some online authority (a blogger who more often than not is a hobbiest that can string together a few coherent sentences).

Moreover, I take issue with individual component reviews vs. system reviews. Brand X preamp may we highly touted and reference caliber but only when placed within certain systems.

Anyway, I strive to help every one of our customers reach their goals, regardless of how much they spend or how much time they require. I don't succeed if my customers don't succeed and there is no business without our customers.

I'm in the business (and have been for 23 years) because I am passionate about high fidelity and I believe that higher fidelity adds to the human experience and to one's quality of life.

Burt, Proprietor
Seattle Hi-Fi
Burt, prop. said:
"Moreover, I take issue with individual component reviews vs. system reviews. Brand X preamp may we highly touted and reference caliber but only when placed within certain systems. "

I couldn't agree more. Assembling a 'system' on the basis of 'best' of category is not a system.
As to Internet bloggers, just like professional reviewers, you need context- you need to know what their systems consist of (see your point above), what their obvious (and not so obvious) biases are (something that can be discerned if you read, at least in the case of professionals, their reviews over a period of time) and what they consider to be references.
The value of this site, and others, like audio chat groups, may not be so much the 'rave' user review or the occasional trend (everybody is using X) but broader ranging 'compatability' or 'synergy' issues, like your point above re system matching, as well as best practices for set-up, tweaking and the like across a variety of systems and user experiences.
Glad you are still passionate about hi-fi. It's not easy when it is your business and you have to deal with the constant demands made by customers, manufacturers, employees and the marketplace. As a hobbyist, it's comparatively easy.
"Moreover, I take issue with individual component reviews vs. system reviews. Brand X preamp may we highly touted and reference caliber but only when placed within certain systems. "

Yes, me too when the review does not address how the component under review performed as a result of being in that particular test system. Then people wrongly might expect similar results by buying that piece alone and will often end up disappointed. Reviewers that go on and on about the piece in question and ignore everything else that is part of their test scenarios loose credibility with me immediately.

What I want to know often is how test system A with test component A compares to reference system B. If it can compare then that at least tells you that test component A may not be a bottleneck if used properly.
i would take issue with seattle hi fi as to the propensity of consumers to configure a world class stereo system.

first what is considered worl;d class is based upon subjective criteria.

there are many standards for what is considered world class.

secondly, the stereo system which is most pleasing is probably the goal of most in this hobby.

i see no reason why a reasonably logical person could not
figure out how to create a stereo system which provides immense pleasure.

while i don't doubt the expertise of a dealer with experience and his ability to make intelligent suggestions, he is working within the constraint of the products he carries.

for example, i like planars. if a dealer does not carry panel speakers, it is a big disadvantage, as certain amps are more compatible with panels, while others are not.

a dealer who sells panel speakers knows this, but a dealer who has little experience may be unaware of problems such speakers present for amplifiers.

i think the best a dealer can do is point out a direction someone should go to achieve a goal, but it is upto the consumer to do the hard work.

i think the customer should make the decisions and the dealer hopefully can execute. unfortunately not all dealers carry the set of components that a customer wants to hear.

too often a customer has to visit multiple dealers to sample the components on a short list. in such a situation, the value of visiting four or more dealers and attaining something helpful is dubious.
I'm not adding to this thread to blow my own horn. Hardly - I keep a very low profile. But I was compelled to offer my insight as a dealer after reading about the poor dealership experiences by other audiogon members.

Margins have diminished over the years and trust me when I tell you that no dealer is getting rich in this economy.

As I see it, hifi dealers exist to serve the needs of their clients and the local music scene / music community.