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Krell HTS1...Upgradable or NOT?

I am thinking about adding DVD audio to my home theater system. I have a not so old Krell HTS1 processor. Can I easily add a DVD audio player to the system or can it even be upgraded to accept the formats? I have repeatedly emailed Krell for answers and have not received one reply. Any information would be helpful.

Thanks
teckersley
krell1's avatar
krell1
250 posts
 
I had a HTS1 and I would say NOT. They are great selling you on the upgradeability, but I have only had one smooth upgrade done by them. I got tired of waiting and just bought an AVS which I really love for everything.
drrdiamond
671 posts
 
Call Krell.

Richard
teckersley OP
2 posts
 
Krell1
tired of wating....isn't that the truth. I can not seem to get any response from either the general service folks or a specific individual. You could not be more correct. I bought this thing barely over 2.5 years ago and spent a lot of money on it because of Krell's "reputation" and its "modular" and "upgradable" architecture. What a bunch of crap! IF I can not get them to figure this out, it will be the last piece of Krell equipment I EVER buy.

Drrdiamond

I have called them about 1 year ago iquiring about something entirely different and they basically told be that I would have to "replace" the unit with a new one and they would give me a meager $1500 trade in.
Meanwhile, I would spend $7000 on their new product that is, SUPRISE, modular and upgradable too. Once bitten twice shy! I was hoping that they may have figured something else out by now but judging from the complete lack of response from my many inquiries, I suspect not.
kthomas
911 posts
 
I'm surprised that you haven't gotten a reply - I have found Krell customer service to be very responsive in the past.

As for "modular and upgradeable" - once bitten twice shy is the right attitude, but don't think any other manufacturer is going to have a different tune or a different outcome. Everybody wants to believe that what they're buying is "future proof", but there's just no way. The best you can do is buy one of the high-end Theta, Meridian or Lexicon units, where there is at least some hope that they'll bring out add-in boards for future functionality. Better still, start viewing a pre/pro as a computer and realize that you're going to have to spend money every 2-3 years to remain at all current. Companies like Lexicon offer fairly attractive trade-in value to buy their new models, which is the only "upgradeable" claim I believe from anybody any more.
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