2. best-of
  3. 1025123942

What companies have gone above and beyond?

I have had a few products back to the manufacturer for different reasons. Some companies have been fantastic to deal with while others have been a disappointment. Sota was so good I couldn't believe it. Aragon was almost as good. What companies have you dealt with that provided exceptional service?
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mzn50
180 posts
 
Madrigal (specifically Proceed and Mark Levinson) as well as Halcro

Matt
http://members.rogers.com/mzn50/
scotty_910
119 posts
 
Innersound - Roger Sanders customer service is something that all electronics manufactureres should aspire to!
streetdaddy
349 posts
 
Jeff Rowland has really been great with questions, repair, etc. in my experience. I have called and had discussions with Jeff and then hung up the phone and thought" Duh, that was Jeff Rowland"! Sometimes i can be such a blond.
haoleb
82 posts
 
I dont know if its been mentioned yet but AXIOM audio takes my vote. i havent bought any of their speakers yet although i plan on it and i have asked for a few things and they were very helpfull and a real pleasure to deal with. Buying things from people like them is always a pleasure.
gecus
20 posts
 
I add my vote for Thiel ! Shari gives an excellent after sales service.
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