I had a similar problem with Paradigm speakers, blown voice coils. Mine were overdriven by my son (damn that rap music) and he blew tree of the four woofers. I odered relpacement woofers from Paradigm; a snap to replace but not cheap.
You may have a warranty issue although it's hard to convince customer service people the speakers weren't overdriven/abused. Good luck.
You may have a warranty issue although it's hard to convince customer service people the speakers weren't overdriven/abused. Good luck.