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  3. 1423694520

How Pathetic is Welborne Labs?

You would never believe this story. Welborne Labs sent me someone elses power supply in error. I advise welborne, they send me a return label. I ship back the power supply. I get a phone call from the person who received MY power supply from Welborne. Welborne sent them my personal info in the form of a shipping label for us to swap power supplies! Its a swap meet! AMAZING! so, I send them mine, they never send me theirs cause this 'guy' calls them and says he will send me his (cant make this up). Well, he is snowed in so he has not been able to get to a post office (and this is my problem because welborne labs is PATHETIC). Great promo for Channel Island Audio. Get your power supplies from them.
128x128cerrot
czarivey
5,946 posts
 
we aren't talking about birthday gift or something super critical as super bowl. it's just a plug, an outlet unit.
i've got much better one. order toilet paper when you run out of the last ply...
b_limo's avatar
b_limo
2,274 posts
 
Cerrot, let us know when you get your power supply.
cerrot's avatar
cerrot OP
1,700 posts
 
Im a real football fan (not american carryball) so superbowl does not mean anything to me. My power supply was quite important, to me, which is what matters, to me. The sad part of the story is that the power supply was actually quite good.
adamand
3 posts
 
Seems like Welborne is still having issues... I ordered a PS on 3/26 and still haven't received it.They claim they've shipped it and it was returned (although the address was correct, they could not provide a tracking # or even the method of shipping). Asked for an ETA numerous times. Finally filed a claim with my CC company. Its a bummer that WL can't get their act together.
adamand
3 posts
 
So an update to my post... WL finally shipped the item (50 days after ordering) and it works as it should.... it made a positive change to my headphone amp. Hard to be mad :)

Just wish they could step up their game a little. Their products are a good value.
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