Parasound halo JC2 what a joke


Had a jc2 power button fail because the glue that mounted it on fell off ! I guess they glue the input and power buttons on to the face plate . So I sent it out to get fixed , $175.00 with shipping and the repair shop put a small scratch in the face plate . The repair shop is like that must have been there I didn't do it . I call parasound and talked to the owner he said he would talk to the repair shop and call me back . 2 weeks later I called him back and he thinks i'm pulling a fast one on him or something ! If I dinged the front I would have said put a new 1 on . I drive a new caddy I think I can afford it ass$#@# .
magnum44
I don't think just because a little glue may be used here and there necessarily affects the sound quality, which should be the determining factor anyway. Parasound makes some very nice sounding amps at a fraction of the cost of some of those mentioned. Some of you need to get down from your high horses :^ /
Wow, looks like this has turned into Parasound bashing thread. Agreed with Dragon1952. Not just because I own Parasound and been happy with the product, but because this can happen to may a high end and boutique firms. Lets not forget the recent loudspeaker threads that got deleted because of bashing. Search this threads and you will find tons of threads like this.
If I were in OP's shoes, I am sure I would feel the same. I hope the OP reaches out to Richard Schram and try to work it out. Good luck!
...and as far as CS, not too many companies will you get a direct response from the owner himself, and promptly I might add.
"Keep in mind that the Parasound is a mass produced product made in Taiwan"

Assembled in Taiwan would be more accurate.
And so what? They come with a five year warranty, they sound amazing(Halo anyway), they look exceptionally good, and the president stands behind the products like no "mass market" brand I've ever seen. The OP was upset because the repair facility put a scratch on his amp mostly, but he seems to get upset easily as he now accuses the president of something too.

If one can spend $10-15,000 on amps, more power to you. Recently in another forum a Parasound owner said he's upgrading to some super expensive brand because "after a while, you just want to move on to something better". Good for him, but whatever improvement he'll get over a high bias Class A with MOSFET/JFETs input/output stages design that the Halos offer will be subtle in most cases.

But it's his money, he can do what he wants with it. Bashing Parasound because one button came off, and is made in Taiwan is silly, however. If there were a rash of buttons falling off, then you'd have something.