Lyra Kleos Repair

You guys are missing the point...the specially trained 'pixie' has to work on the cartridge and only he ( maybe a she..??, but I highly doubt it) can do this intricate and complex work. The whole reason that Lyra's are so costly ( to some) is because of the fact that Mr. Miyagi and his specially trained 'pixie' are the only ones with the skill set to do the work....or so we are lead to believe! This does NOT come cheaply guys, LOL.

Thanks.  I'm still trying to decide on all the options.

The thing I question is, why is there only one fee for repair?  They haven't even seen the cartridge to determine what needs to be done.  If all it need is a new cantilever, why charge me for the whole cartridge?

This is one reason I will never buy a used (slightly used..only 2 hours on it) cartridge.  A Soundsmith (et al) rebuild is not a Lyra rebuild.  The above Subaru story is excellent to know.  That's the proper way to treat a customer.  (Ayre, Vandersteen, VPI, are in the same league.)

To answer your question above,it was the Atlas and all it needed was a retip.Came back sounding as it was when new.Peter claims it's an easier fix to do both if the cantilever is out of wack.but mine was ok.Good luck in whatever you decide to do.