so as the needle played at the begining the surface noise was very bad, like it was dust on the needle, jumped in the batmoble back to old b&n was told they will only exchange it ,no money back!!! but you can get your money back if you don't open it,now they do sell vinyl that is thicker but of course ,YOU WILL PAY MORE= THIN $21.00 THICK $26.00 can someone lead me to some good quality vinyl, online shoping, that has a decent return policy.
Sound like Barnes & Noble has a very fair return policy to me. They were willing to exchange a copy that you opened and could no longer be considered new, for a different one. Bravo B&N.
I am curious why you would expect a refund after breaking the cellophane, altering the record and then playing it? Would you do this with a DVD after you watched the movie?
Again, it is not the vendors fault if you don't like the quality of the pressing. Its the manufacturer or label as this title is sold by vendors other that B&N. Sounds to me that your relatively new to vinyl and your learning about its pros and cons. For instance, the thickness of a record had nothing to do with its sound quality or surface noise. Some of my quietest, best recorded LP's are thin. 180 gram Audiophile pressing is usually a marketing slogan.
When you find that online shopping outlet with the liberal return policy, let the rest of us know, OK. Meanwhile, be aware that buying vinyl, new or used, is hit and miss. If your worried that a new pressing may be a dog, post a question about it first before you buy. You'll get feedback from those that are satisfied or those that will warn you to stay away. Good luck to you.