Esoteric Support - nonexistent???
Are you in the US? Did you try the Esoteric USA site? There is a support phone number listed there not sure if its the same number you tried. Good luck! Yes, I am in the US and tried both the phone numbers and email address listed on that link. Zero response. I'll try Audio Aficionado. thanks technik! |
As aberyclark noted, at their price point, to have to make a consumer jump through so many hoops for service is absurd. This thread isn't the first about Esoteric and customer support. I was considering buying an Esoteric piece but after reading the previous threads bought a Bryston unit instead. If I am parting with thousands of dollars for a new component I would rather deal with a company with a good reputation. |
