Awesome customer service from Simply Speakers


Just want to say how quickly I received an order from Simply Speakers in FL

placed an order Sunday at 130 AM and received it today at noon.   Will definitely order from those guys again!
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I’ve visited their site many times. Its nice that they have JBL, Electrovoice and ESS parts, but when I look at the quality and selection outside of that, I’ve been disappointed. They do have assembled crossovers, but at their quality level, they are a bit high in price. The drivers (tweeters, Midrange and woofers) that they stock are on the lower quality side and also a bit overpriced. No separate caps or coils.
Sorry to chime in this way, but that’s what I’ve seen, But, very nice that you’ve had such a positive experience that you wanted to share. Amazon Prime Sunday night would have gotten you the order yesterday. 
Sorry to sound crude.... Its nice that you are happy with your experience.  
Overall, I've had the best experience with Parts Express, I've had product issues that where handled with integrity.  I've had good shipping experience with Madisound, but once had the worst, rudest customer service rep taking care of me,  so bad that I asked for a supervisor, it ended up being the owner dealing with me, so I no longer order from them... Parts Connection out of Canada does a good job also.  

At Madisound all are part owners since madisounds employee owned.  As far as rude by reading in a bit to your post above you may be a bit of a abrupt person and it could be that the experience you received from the nice Midwestern folks at madisound was a reflection of what you put out. 
Ha, LOL, Well thanks John. Actually I was purchasing tweeters, another set was being pushed on me, since being pushed, I asked for a discount. He hung up on me. When I called back, the employee was very apologetic and told me that it was the owner that I was speaking with and he can’t stand being negotiated with and gets temperamental about it (his words). But it is very nice of you to assume that the I was the culprit causing the problem with the nice folks at Madisound.
@johnk
Did you buy multiple units? think min for discounts 10.  Are you a retailer or manufacturer? If not demanding a discount because you think they pushed a tweeter pair on you is good reason to hang up on you.         Most likely tweeters suggest were best available option for your application and you misunderstood. Madisound does not hard sell you had to call them and ask for help and I am sure Brain was doing just that. But one is free to vote with $ I just thought that there was more to your story.
I bought a klipsch oem replacement and it looked identical, so..... thanks again  SS