No other company I know of takes care of their customers like Pass Labs. You can call them at any time and discuss your entire system. They will cheerfully talk to you. When it comes to repairing something NOBODY compares to Pass! Their philosophy is not to charge for repairs more then
necessary. I had a Pass Labs X1 preamp for years. It finally needed work. It was of a vintage that they needed to replace several circuit boards in order to facilitate the repair. I braced myself for the bill. Including a new shipping carton they charged me $125.00!!!!! Insane but great for me and all who decide to be Pass owners. Good luck. Joe
necessary. I had a Pass Labs X1 preamp for years. It finally needed work. It was of a vintage that they needed to replace several circuit boards in order to facilitate the repair. I braced myself for the bill. Including a new shipping carton they charged me $125.00!!!!! Insane but great for me and all who decide to be Pass owners. Good luck. Joe