First, I apologize for assuming otherwise as I did not take your handle literally. I will try to write more carefully.
A preamp/processor is, virtually, an A/V receiver without amps and, therefore, a device which works only with external amps. This is similar to the operation you propose.
I do appreciate your dissatisfaction with factory telephone service reps but many of us have learned to take their comments with a grain of salt. Most are reading from scripts and do not really know anything technical.
My suggestion that you "find the mic and do it" was meant to encourage you to run Audyssey because I believe it will make a huge improvement in virtually any system or room. My post was serious but,unfortunately, was not written with a full understanding of your situation. Consulting those links will be tedious but the actual procedure is described in detail. It includes specific guidelines for mic placement which is critical. If you were a neighbor, I would volunteer to help as I have done it many times with several different types of equipment. This makes me fairly adept at it but it also makes me respect the difficulties.
Here are some important points:
1. The mic should be on a mic stand or tripod so that there are no large objects (walls, cushions, human bodies, etc.) close to it.
2. It must be pointed straight up to the ceiling and sit at the same height as your ears and/or your tweeters.
3. The first mic position must be at your listening seat and the others should be at least 2 feet away but never wider than the positions of your main left and right speakers.
4. None of the mic positions should be within 2 feet of a wall or other large reflective surface.
There's lots more in the guide posted at AVSforum.
Kal
A preamp/processor is, virtually, an A/V receiver without amps and, therefore, a device which works only with external amps. This is similar to the operation you propose.
I do appreciate your dissatisfaction with factory telephone service reps but many of us have learned to take their comments with a grain of salt. Most are reading from scripts and do not really know anything technical.
My suggestion that you "find the mic and do it" was meant to encourage you to run Audyssey because I believe it will make a huge improvement in virtually any system or room. My post was serious but,unfortunately, was not written with a full understanding of your situation. Consulting those links will be tedious but the actual procedure is described in detail. It includes specific guidelines for mic placement which is critical. If you were a neighbor, I would volunteer to help as I have done it many times with several different types of equipment. This makes me fairly adept at it but it also makes me respect the difficulties.
Here are some important points:
1. The mic should be on a mic stand or tripod so that there are no large objects (walls, cushions, human bodies, etc.) close to it.
2. It must be pointed straight up to the ceiling and sit at the same height as your ears and/or your tweeters.
3. The first mic position must be at your listening seat and the others should be at least 2 feet away but never wider than the positions of your main left and right speakers.
4. None of the mic positions should be within 2 feet of a wall or other large reflective surface.
There's lots more in the guide posted at AVSforum.
Kal