Regarding cwb3rd’s post about Keith Herron above: your customer service from Keith is not unique. I have experienced the same level of above-and-beyond service from him over the years. It started the very first day that I received the VTPH2 (now upgraded to 2A). It was 10 pm, I was trying to connect it to my integrated amp, and having problems. I emailed Keith, expecting to have to wait until at least the next day to get his reply and hear my new preamp. Moments later, he called me and very patiently helped me figure out the problem and walked me through the setup. That was just the first of many times he has provided similarly great service (and NO-that does not mean I’ve had problems with the VTPH, just that I have had many questions and requests as my other components and cartridges have changed, and I’ve upgraded it). This is just how Keith is. One of the true gentlemen (and most definitely a “scholar”—he knows his engineering and music) in the hi fi business. To be clear: I don’t have any connection to him other than being a happy customer. The VTPH2A is a fantastic piece. I will never sell it! Best of luck to you.