Turntable problem

well the tt does not turn off just the platter quits spinning while the arm is still in the grooves of the record and all lights are on. he'll then bring the arm back to its rest, turn it off and then back on again and it will play fine for a few days then the problem happens again. 

You're gonna have to bring it back to a Pioneer service center.

Sounds like the motor is shot. If it is new, it should be under warranty.
B

probably not the motor but something to do with the voltage regulation.  Motors hardly burn out.  Check the wires to see if there is anything loose.

thanks to all, I saw a pretty good video of the insides of the Pioneer and I think I'll be able to walk him through it and show him what to look for.