Qobuz.

I too was as hopeful as the rest for Qobuz USA. And then I tried the beta trial.

For me the subjective improvement in sound quality isn’t enough to overcome the objective shortfalls: the native app UX & function, the web app UX & function, their catalog gaps, the metadata misses, the weirdo curation, etc. All of that and for +$5/mo. more than the kinda-comparable Tidal "HiFi" plan. Tidal has its issues for sure - like I said in a earlier post it ain’t quite a race to the bottom, but it’s close. It’s just that for now, Qobuz wins that race.

I’ll stay with Tidal. Maybe later, after Qobuz sorts ’le merde’.

I just got connected to the TOTL Qobuz trails and got it talking to my Ayre Codex.  I frankly don't know that my aging ears hear a demonstrable SQ improvement over the Tidal Hifi, but I do think their jazz catalogue is perhaps deeper than Tidal's and the selections much more accessible.  For an extra $5.00 a month compared to Tidal Hifi, I am pretty sure I will be staying with Qobuz. Frankly, even with 5 TB of jazz on my HD, I still stream music half my listen time. After going to Axpona last month and hearing all the high end TT's, I feel like I am missing nothing with streaming music.  

I "took the plunge" with Qobuz, but the Windows app was just un-usable.  I'd say it functioned normally only about 20% of the time, spent most of it's time gobbling up most of the CPU, but not functioning, either to search or play music.

So I cancelled my subscription.

I'm soon to move my Roon core from the Windows10 Pro machine to a newly acquired Roon Nucleus Plus box.  Maybe after that I'll see if I can get Qobuz to work on that box.

@ejr1953, Unfortunately, I cannot explain why Qobuz does not run on your Windows 10 Pro Computer App. Obviously, something is wrong.

Please send an email to Qobuz Customer Support and describe the issue, the hardware being used, Operating System, etc. They should be able to determine the issue and work with you to get it resolved. Their email address is support-help@qobuz.com.

As you noted, you are moving to a Roon Nucleus Plus box so we will see how Qobuz runs on that computer. Qobuz should run on these computers so please contact them ASAP if you have ANY operational issues.

I have reported other Qobuz issues and they usually respond within 24-48 hours with a solution or other information.

hgeifman,
One of my audio buddies had the same problem, contacted Qobuz support, who told them that these are known problems, that they are working on updates to the Windows app, and that a future release would hopefully fix those "freeze" issues, but gave no time frame on the fix.  When he told me that, I figured I'd wait for a while and try Qobuz again in a few months.